Fundamentals: Configurable

The last of the three fundamentals, is that ICE Health Systems is configurable.

Configurable means that:

Configuration is part of the system, not a separate add-on that you have to create yourself.
We consider configuration during the development of all new features and improvements.
You can make configuration changes yourself in Practice Settings. You don't have to submit a request for us to update configuration that changes a few weeks or months later.

You can change and refine your configuration choices as you learn the system.
Part of the implementation process is safely exploring a test environment to see how different configuration choices affect your experience.
There are multiple ways to achieve the same goals. Configuration is a part of that planning process.

Of course there is lots you can configure, but it can be overwhelming to talk about it all at once.
It's helpful to explore the system and workflows first, knowing that the configuration is there waiting for you, and then you can revisit Practice Settings afterwards with more confidence.
You can keep your configuration choices simple as well.
- Not everyone needs super complex templated forms with branching questions for every patient interaction or 25 appointment types when 6 will do.
- We can provide starter configuration templates suitable for different clinics, specialities, research interests, etc.

These examples of what a configurable system enables can change how you approach your role as an expert or new user.

When you are completing the core activities — learning, brainstorming, and resolving — keep these examples in mind or refer back to this list.

Next, learn about the system as a new user, front desk staff, clinician, or other role, by going to Learn ICE Health Systems.