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System requirements

The minimum technical requirements for using ICE Health Systems.

PCStandard PC or Mac.
Operating SystemWindows 10 or macOS.
ProcessorAll processors manufactured in 2014 or later are acceptable.
Memory2 GB minimum, 4 GB recommended.
MonitorMinimum resolution of 1280x720, recommended 1920x1080.
InternetBroadband internet access. Minimum 15 Mbps upload, 40 Mbps download.
BrowserCurrent versions of Chrome, Firefox or Safari. Chrome is strongly recommended.

Test download and upload speeds

Since ICE Health Systems is a cloud-based electronic health record system, having a good connection to the internet is critical.

Your internet needs primarily depend on how often you use high bandwidth components such as Imaging or Patient Education, how many users are connected to your network at one time, and how many other activities rely on your internet connection.

  • Download speed: How fast you can pull data from a server to you. Most connections download faster than they upload. Download speed is measured in megabits per second (Mbps).
  • Upload speed: How fast you can send data from you to others. Upload speed is measured in megabits per second (Mbps).
  1. To test your download and upload speeds, go to

To upgrade your download and upload speeds please contact your internet service provider.