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Create clinic hour ranges

Clinic hour ranges are templates used to configure when a clinic is open i.e., when activities can be scheduled at a clinic.

The hour ranges themselves are not clinic specific, but are applied to specific clinics and dates.

For example, a practice may use this combination of three hour ranges to cover the hours when their clinics can be open throughout the year.

  • Standard Day: 7:00am to 6:00pm
  • Morning Only: 7:00am to 12:00pm
  • Afternoon Only: 1:00pm to 6:00pm

You can only apply one hour range to each day. Therefore, consider the widest possible hour range a clinic would need for each day when you create these hour ranges.

For example, you don't need to consider a midday lunch break when creating clinic hour ranges. Even though the Standard Day clinic hour range is a full working day, you can configure more limited hours for providers and resource within that range later by using availability templates or events.

  1. Go to  Practice > Practice Settings > Practice Information > Clinic Management > Clinic Hour Ranges
  2. Select Create Clinic Hour Range   
  3. Enter a title
    • The title and time range is visible when you apply clinic hour ranges to a clinic. Ensure the title accurately describes the purpose of this range.
  4. Enter a description
    • What do you intend this range to be used for?
  5. Enter a time range
    • These times do not correspond to any time zone. The time zone is set when the range is applied to a clinic.
  6. Configure the colours
    • They appear on the calendar when you apply clinic hours. Varied colours between hour ranges will make it easier to tell what ranges are applied to a clinic.
  7. Confirm the range is set to Active
  8. Select OK
  9. Select Save

After you create clinic hour ranges, you can apply them to specific clinics. To learn more about applying clinic hours, see Edit clinic hours.