Layout and navigation
The system is organized around the main menu at the top of the screen and a workspace below.
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- To see a larger version of this guide with a second page that includes more detail for each item, check out the PDF - Workspace Tour Quick Reference Guide.
Each menu contains different tools or features.
- Select a menu to view the tools below it
- Select a sub-menu to access the available tools for that menu
The most important menus are: Practice, Provider, and Patient.
Practice is for clinic or practice wide information.
- It includes tools like reporting, practice configuration, and scheduling.
- For example: To view the schedule, select Practice, and then select Scheduling.
Provider is for tools specific to your account inside the system.
- It includes your dashboard, messages, and account settings.
- For example: To see your latest messages, select Provider, and then select Collaborations.
- The term "Provider" refers to any person that has the ability to log in and use the system. It is similar to the term "user".
- Providers aren't just clinicians, they could be front desk, billing, or IT support staff as well.
Patient is for viewing and adding information to a patient record.
- It includes tools to enter patient information, track treatment, and record patient financials.
- For example: To enter a patient's contact information, select Patient, then select Patient Management, and then select Demographics.
Individual is for viewing and adding information about a person who is not a patient or provider.
- Individuals are often created to record emergency contact or family information for patients.
- For example: To enter an individual's relationship with a patient, select Individual, then select Individual Management, and then select Relationships.
External Provider is for viewing and adding information about a clinician who is not a part of your clinic or practice.
- External providers are used in referrals to track more detail about who you are working with. They cannot login to the system.
- For example: To enter an external provider's contact information, select External Provider, then select External Provider Management, and then select Demographics.
References is for reviewing training and support materials.
- It includes version details about the latest release, the Lexicomp medication database, and access to the ICE Help site.
- For example: To check what version of ICE Health Systems your server uses, select References, and then select About.
The workspace below the menus can include a variety of different panels.
A panel is small window or widget that appears on your workspace. Panels display many types of information and give you access to multiple tools.
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For example, the Patient Dashboard for front desk staff has the Financials panel on it so that you can:
- Quickly check a patient's balance
- Select the Financial panel's menu icon
to access features like:
- Taking a payment
or - Generating a PDF financial statement for the patient
- Taking a payment
To learn more about how the system is organized or how to work with panels, see the support materials and videos below.
Reference Material
- Video - Navigating the System A 2 minute overview of how to navigate the system using the menus.
- Video - Panels Overview A 1 minute video describing what panels are and how to work with them.
- PDF - Workspace Tour Quick Reference Guide A handout to familiarize yourself with the system layout and terminology.
- Article - Menus overview Descriptions of what each menu contains and can be used for.
- Article - Panels overview An overview of what panels are and how to use them.