Double book a provider or resource
There are two ways to double book a provider or resource.
You can set an overbooking limit for specific providers and resources.
Move an existing appointment
- Drag an existing appointment to a time point that overlaps with another existing appointment on the same provider or resource
- When you drop the existing appointment, it appears stacked with appointments in the same column
- The appointment details update to reflect the new time
Create a new double booked appointment
- Double click the blank area to the right of an existing appointment
- A Create Appointment window appears, allowing you to enter details
- When you save the new appointment, it appears stacked with any others in the same column
If the provider or resource is configured to require overbooking confirmation, the system displays a confirmation when you double book them.