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Double book a provider or resource

There are two ways to double book a provider or resource.

You can set an overbooking limit for specific providers and resources.

Move an existing appointment

  1. Drag an existing appointment to a time point that overlaps with another existing appointment on the same provider or resource
  2. When you drop the existing appointment, it appears stacked with appointments in the same column
  3. The appointment details update to reflect the new time

Create a new double booked appointment

  1. Double click the blank area to the right of an existing appointment  
  2. A Create Appointment window appears, allowing you to enter details
  3. When you save the new appointment, it appears stacked with any others in the same column

If the provider or resource is configured to require overbooking confirmation, the system displays a confirmation when you double book them.