Video tutorial list

Here is a summary of the video tutorials available from the ICE Health Systems Support YouTube channel.

Video tutorials are included in topic summary pages and you can watch them here too.

FundamentalsLearn how to navigate inside ICE Health Systems using the menus to access tools and view patient records.1m53s
FundamentalsLearn how to access training articles and videos for ICE Health Systems.1m29s
FundamentalsLearn how to submit feedback to ICE Health Systems with a screenshot.0m54s
Panels, FundamentalsAn overview of how panels can be used in ICE Health Systems.1m26s
PanelsLearn how to create your own panel view.1m20s
PanelsLearn how to rearrange the panels on your workspace.1m00s
PanelsLearn how to float panels across workspaces.0m48s
FundamentalsLearn the basics of how different parts of the system connect by following a scenario of a patient arriving for their first appointment.50m18s
Patient Management, Fundamentals

Learn how to search for and open a patient record.

Patient Management

Learn how to create a new patient record.

TelehealthLearn how to join a telehealth session as a guest from a computer or mobile device. Guests do not login to ICE Health Systems.1m40s
TelehealthLearn how to join a telehealth session as someone who can login to the ICE Health Systems environment.1m56s
TelehealthLearn how to close a telehealth session when you are the session chair so that other participants cannot use the session link in the future.1m36s
TelehealthLearn how to start a new telehealth session and send invites by email or SMS text message.1m54s
TelehealthLearn how to create a telehealth session for someone else to lead.5m05s
TelehealthLearn how to capture still images from telehealth video and save them to a patient's record.2m03s
TelehealthLearn how to host a Telehealth web conference and review a patient record inside of ICE.2m53s
DocumentsLearn how to create a letter from a template and configure your practice's templates.2m14s
Patient Education

Learn how to create a playlist of patient education animations to share or watch with your patient.

ChartingLearn how to quickly record findings while using detailed diagnostic codes.1m52s

Learn how ICE Health Systems supports clinical research by making it easy to enter data and run reports in a flexible manner.

Reporting, Panels

Learn how the patient dashboard and standardized risk assessments can bring current and trending assessment data to your daily patient care.


Learn how a treatment charted on a patient's record becomes a financial charge that can then be paid, sent to insurance on a claim, and more.

Includes both a simple and an advanced workflow with notes on system configuration.